FAYBL Launches Autonomous General AI Agent on Iress’s XPlan, Set to Transform Financial Planning and Wealth Advice
FAYBL, a leading innovator in AI-driven financial advisory solutions, proudly announces the successful integration of its groundbreaking "Autonomous General Agent" on Iress’s (ASX:IRE) widely adopted Xplan platform.
Backed by Australian and international fintech founders, FAYBL’s General AI Agent marks a
technological step change for the financial planning and wealth management industry – offering a competitive advantage for advisors embracing end-to-end AI capabilities.
In contrast to the handful of task-specific AI integrations on the platform, FAYBL’s General AI Agent assists financial advisors across complex workflows to produce fully compliant statements of advice in a fraction of the time it currently takes.
With Iress’s market-leading Xplan platform being used by 61% of planners in Australia, and 56%
using Xplan as their main software source1, FAYBL’s integration with Xplan puts the capacity of a
general AI agent in the hands of potentially thousands of advisors.
FAYBL can not only help advisors to drive better outcomes for their clients at speed and scale, but can also simplify the often-complex procurement challenges associated with AI adoption in the industry.
Early access is currently open for enterprise-level users and selected key financial advisors with
general access in June 2025.
Steven Goh, Co-Founder and Executive Director at FAYBL said:
"FABYL’s General AI Agent is a world first for the financial services industry, and an outstanding
example of an international startup, founded in Australia, with truly global applications.
“The release of our General Agent signifies a significant leap forward for financial Advisors. It
integrates seamlessly with an advisor's practice, providing the ability to autonomously address client events and conduct research, ultimately enhancing responsiveness and client satisfaction.
“Furthermore and with Human in the Loop, it's capable of orchestrating full, irregular workflows
across disparate enterprise applications and file systems, drastically reducing the time and
resources traditionally spent on complex tasks from hours to mere minutes. This is all delivered in a uniquely secure and compliant environment, ensuring the delivery of highly personalised advice and service.”
“Our Xplan integration with the official API, marks a huge step forward, instantly bringing a
critically important, older part of Australia's financial infrastructure into the AI age. This is fantastic for Xplan users, who are under commercial pressure to deliver more cost-effective, compliant, and quality solutions.”
“It’s like having a kitchen. You can have a toaster, a fridge and a pantry. There are now many AI
powered toasters, AI powered fridges, and AI powered fridges and they’re great. But a General Agent is like having a Sous Chef that you can talk to, come up with better ideas than on your own, and it can orchestrate an entire kitchen of legacy and AI powered tools to deliver a three-course meal, near instantly and at a fraction of the cost”.
“Our Agent helps solve the advice gap, changing the cost equation and accessibility while delivering a profitable solution for forward-thinking advisors.”
Introducing the Autonomous General Agent
Different to AI Assistants, which respond to specific or sequences of prompts, or AI Agents that
perform defined tasks, FAYBL’s Autonomous AI General Agent can respond to real time events and independently manage complex workflows.
Human in the loop and shadowing the User, the Agent can research, plan, recommend, prioritise, and execute multi-step tasks across various systems, adapting and learning to achieve objectives.
FAYBL's Autonomous General Agent seamlessly integrates with an advisor's existing ecosystem,
requiring little to no change to their existing environment. Key integrations include email, CRM, and core enterprise systems, alongside news, research, and other information feeds, and even extending to telephony.
Sitting atop a core driving model, the Agent continuously improves as underlying AI models
advance, making their enhanced features readily available to the user. Operating with a 'human-in-the-loop' approach, it can research, alert, recommend, plan, and execute complex workflows to produce desired results. Utilising our Patent Pending Foresight technology, the Agent refines queries and interactions to achieve heightened accuracy and enhance the user experience. Advisors can leverage the Agent for tasks ranging from small functional tasks to orchestrating entire processes, such as producing comprehensive statements of advice or organizing client meetings.
Leveraging robust connectivity through Robotic Process Automation (RPA), APIs, or MCP Model
Context Protocol (MCP), the Agent integrates securely with other systems and now includes
integration with the leading industry platform, Iress's Xplan, through their official API and
integrations with other platforms for the USA, UK and other places in the pipeline. It maintains
specialised memory segmented by client and task, ensuring enterprise-grade security by operating server-side rather than client-side.
Importantly, client data processed by the Agent is strictly utilised to enhance the accuracy and
relevance of service delivery and user experience. This data is never employed to update or train foundational AI models, preserving confidentiality and data security while optimising task-specific performance.
The transformative impact of FAYBL’s AI-driven approach is already validated through successful implementations across financial advisory practices in Australia, the UK, and the USA. Advisors utilising FAYBL have reported substantial reductions in operational costs, enhanced productivity, and significantly improved client satisfaction levels. Testimonials from current users describe their experience as "transformative", citing the platform’s unique capability to refocus advisory efforts toward personalised, high-value client interactions.
Andrew Rowan, Andrew Rowan Wealth Management said:
“Using FAYBL with XPlan has transformed our experience with XPlan. Previously complex and
time consuming processes are now near instant.”
Respected industry commentator, Eric Blewitt, CEO of Investment Trends said:
“The opportunities for efficiency gains from AI in financial planning are staggering.
“In Australia, the average time to produce a full statement of advice for even a single scope client is still five and a half hours, which sets a hard floor for the cost of providing advice.
“With an ageing population, demand for advice is higher than ever as more people approach
retirement. However, the number of active planner clients in Australia has halved over the last 18
years, to 1.5 million in 2024. While another 10 million would like to use a financial adviser.
“By mid last year, only 5% of planners said they extensively used AI already, but fully 80% were
interested in how to apply AI in their practice.
“The bottleneck in the UK is similar, where production of a financial plan or suitability report for a
typical client still averages 6.7 hours, down less than an hour over the last 15 years. The average
UK adviser would like to be servicing more clients than they do now, but they need help to get
there.”2
To learn more about how FAYBL is reshaping the future of financial advice or to schedule a
demonstration of the platform, visit www.faybl.com.
1 Investment Trends June 2024 Adviser Technology Needs Report
2 Investment Trends 2024 Australian Adviser Technology Needs Report, 2024 Australian Adviser Business Model Report 2025 UK Adviser Technology & Business Report www.investmenttrends.com
